Privacy and Cookies Policy

Edmov Eğitim Teknoloji A.Ş. is committed to protecting the privacy of our users. This Privacy and Cookies Policy explains how we collect, use, store, and share personal data from users of Edmov, our website, our platform, and the Edmovy mobile application.

By using our website, platform, or the Edmovy mobile application, you consent to the collection and use of your personal data as described in this Policy.

1. Information We Collect:

We may collect various types of information, including:

• Personal Information: Name, email address, phone number, passport information, nationality, and other contact information provided by users.
• Device Information: Device type, operating system, browser type, app version, language settings, and general technical information related to the device used to access our website, platform, or mobile application.
• Educational status: Academic history, educational background, language skills, preferred study destination, preferred academic program, and other education-related information provided by users.
• User-generated content: Information submitted by users through forms, messages, comments, reviews, uploaded documents, or other interactive features.
• Uploaded Files and Documents: Documents or files that users choose to upload, such as academic documents, identity-related documents, or application-related files, where applicable.
• Technical data: Internet Protocol (IP) address, login data, browser type and version, time zone settings, operating system, platform, and other technological details related to the devices used to access our website, platform, or mobile application.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies when users access our website or web-based services.
• The Edmovy mobile application does not currently collect, store, or process payment information, credit card numbers, bank account details, or in-app payment data.

2. How we collect the information:

We may collect personal data from users in the following ways:

• Directly from users, such as when they create an account, complete a form, upload documents, contact us, or use features within our website, platform, or mobile application.
• Automatically through technical tools, such as cookies, server logs, analytics tools, and device-related information.
• Through third-party sources, such as educational institutions, service providers, or partners, where necessary to provide education-related services and where permitted by applicable law.

3. How We Use Your Information

We may process personal data for the following purposes:

• To provide our services to users, including education guidance, study abroad support, program information, university-related services, and user account management.
• To allow users to access and use the Edmovy mobile application and related platform features.
• To review, organize, and manage education-related information submitted by users.
• To communicate with users about our services, account updates, support requests, application-related information, promotions, and important notices.
• To personalize the user experience and improve the quality of our website, platform, and mobile application.
• To analyze usage patterns, improve performance, troubleshoot issues, and enhance platform security.
• To comply with legal, regulatory, contractual, and administrative requirements.

4. Data Sharing:

We may share personal data with the following third parties:

• Educational institutions, universities, and authorized education partners, where required to provide education-related services or support user requests.
• Service providers, such as hosting providers, technical infrastructure providers, analytics providers, customer support tools, and communication service providers.
• Legal, regulatory, or governmental authorities, where required by law or necessary to protect our legal rights.
• We do not sell users’ personal data.
• The Edmovy mobile application does not share payment information because the application does not currently collect or process payment information.

5. Your Choices and Rights:

Users have choices and rights regarding their personal data, subject to applicable laws:

• You can access and update your account information.
• You can request correction of inaccurate personal data.
• You can request deletion of your personal data, subject to legal or operational requirements.
• You can object to the processing of your data where applicable.
• You can opt out of promotional communications.
• You can manage cookie preferences through your browser settings or cookie settings where available.
• You can lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been violated.

6. Data Security:

We take appropriate technical and organizational measures to protect personal data, including access controls, secure storage practices, and other reasonable security measures.

However, no system can be guaranteed to be 100% secure. While we work to protect user data, we cannot guarantee absolute security of information transmitted or stored through our website, platform, or mobile application.

7. Cookies and Similar Technologies:

Our website and web-based platform may use cookies and similar technologies to improve the user experience, analyze usage, and personalize content.

Cookies are small text files stored on a user's device when accessing our website or platform. We may use the following types of cookies:

• Necessary Cookies: Required for the basic functions of our website and platform.

• Analytical Cookies: Help us understand how users interact with our website and platform.

• Marketing Cookies: May be used to personalize content or advertising based on user interests, where applicable.

• Users can manage or disable cookies through their browser settings. However, some features may not function properly without necessary cookies.

• The Edmovy mobile application itself may not use browser cookies in the same way as the website, but it may use similar technologies or local storage mechanisms necessary for app functionality, user session management, preferences, language settings, and security.

  8. Data Retention:

  We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements.

  When personal data is no longer required, we take reasonable steps to delete, anonymize, or securely store it according to applicable legal and operational requirements.

  9. Children’s Privacy:

  Our services are intended for users seeking education-related guidance and services. We do not knowingly collect personal data from children without appropriate consent where such consent is required by applicable law.

  If we become aware that personal data has been collected from a child in a way that does not comply with applicable legal requirements, we will take appropriate steps to delete or restrict such data

   

10. Changes to This Privacy Policy:

We may update or revise this Policy from time to time. Any changes will be effective immediately upon posting the revised Policy on our website or platform.

Users are encouraged to review this Policy periodically to stay informed about how we protect their personal data.

11. Contact Us:

If you have any questions or concerns about this Policy or the processing of your personal data, please contact us at: info@edmov.com.